1. Some barcodes can not be read,why?
a. Dirty or unclear barcodes might not be read.
b. Digital barcode displayed on phone, computers or tablets can’t be read by laser scanner.
c. The possible reason is that the setting for some barcode types are not commonly used is off by default. You need to activate a specific barcode type to get it to work. Please contact the supplier that you’ve purchased it from.

2. Is there any barcodes for apply or remove suffix ?
Yes, you can refer to the Common Function Barcode or turn to customer service for help.

3. The data can not be sent to my computer. Why?
a. Please make sure you have turned off the inventory mode. Because it will store your scans internally instead of instantly transmitting them to the connected device. You need to scan the “Manual Data upload” barcode to send the scanned codes to your connected device.
b. The scanner has disconnected connection with the receiver. Please set the channel for the receiver.

4. How to solve the messy code problem encountered while using other foreign languages?
The default language is English. Please refer to “Keyboard language setting” to change the language according to your own needs.